“Follow what you love and it will take you where you want to go.”
Meet Olivia
I’m Olivia Adams, and I live, work, and write in Grand Rapids, Michigan. I’m a communications strategist, creative entrepreneur, and storyteller on a mission to connect people through clear, impactful communication and meaningful experiences.
With over a decade of experience in strategic communications, brand marketing, product marketing, and customer marketing, I specialize in helping organizations align teams, engage employees, and create loyal customers through strategic communications and targeted marketing plans. I understand firsthand the complexities organizations face when communicating with employees and customers, and it brings me joy to help organizations solve those challenges through simplified processes and clear communications.
At my core, I’m a creative who deeply values heartfelt connections. My strengths—creativity, empathy, and collaboration—shine through in every project and relationship, making me a true partner in solving challenges and elevating your organization to its fullest potential.
I know the pressures marketing and communications professionals face—overwhelming demands, limited resources, and the constant need to deliver results. That’s why I’m here: to empower leaders like you to achieve your goals while fostering balance, collaboration, and growth.
When you work with me, you’re gaining a partner who brings empathy, creativity, and a genuine commitment to your success. I’m excited to connect with you and discover what we can accomplish together.
Read my blog here or if you’d like to work together, learn about my services here.
The official bio
Olivia Adams is a seasoned strategic communications professional, customer marketer and writer with over a decade of experience helping businesses connect with their most valuable audiences—employees and customers. She specializes in creating communication and marketing strategies that empower teams, enhance employee engagement, and delight customers.
Her expertise spans industries including K-12 education, health care, commercial real estate, grassroots advocacy efforts, and B2B SaaS technology. Olivia specializes in strategic communications, public relations, brand marketing, internal communications, customer marketing, product marketing, and employer branding. Her mission is to help B2B SaaS companies and purpose-driven organizations align internal and customer-facing strategies to drive retention, loyalty, and growth.
Olivia earned her B.S. in public relations from Ferris State University. Outside of work, she volunteers with her local neighborhood association, leads a neighborhood book club, enjoys spending time with her loved ones, being a tourist in her home state of Michigan and traveling.